![]() Find out everything there's to know about CardWorks employees. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!Ĩ4 CardWorks employees in database. ![]() With our employee database, the possibilities are endless. Learn about salaries, pros and cons of working for CardWorks directly from the past employees.įind People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. You can even request information on how much does CardWorks pay if you want to. You can filter them based on skills, years of employment, job, education, department, and prior employment.ĬardWorks Salaries. This includes a review of your personal credit history, drug testing, background check, and employment/personal references.Founded: 1987 Parent organization: CardWorks, Inc.ĬardWorks List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CardWorks.CardWorks will do a thorough background check for all hires.Effectively and efficiently communicate both through verbal and written channels in a way that others are able to understand the information in a manner consistent with essential job functions.Ability to work under pressure flexibility and willingness to work at a rapid pace.Skilled in negotiating, including the ability to persuade and modify opinions to reach goals.Familiarity with Windows based computer applications.Strong verbal and written communication skills required.A working knowledge of Visa or MasterCard Rules and Regulations related to Security or Dispute Chargebacks preferred.Up to two (2) years of similar or related experience in banking or financial services preferred.High School Diploma or equivalent required.Complete understanding and accurate application of applicable regulations & guidelines.Makes outbound calls and interacts with cardholders and merchants in a professional manner.Keys out Visa and MasterCard chargebacks in accordance with the appropriate Visa and MasterCard rules and regulations.Initiates and resolves billing error dispute claims, gather necessary information/documentation to conduct and evidence a reasonable investigation to determine if a billing error occurred and resolve within applicable regulations.De-escalates situations involving dissatisfied customers.Takes customer calls and provide accurate, satisfactory answers to their queries and concerns.Reviews cardholder accounts and claims, providing updates and information about status or resolution of billing error dispute claim.Obtains cardholder information by answering telephone calls, interviewing cardholders and verifying information.Intakes cardholder calls and effectively and efficiently address cardholder issues or obtain pertinent information regarding a billing error dispute to open a claim.Working within our Non-Fraud Claim Investigations Department, this position will support in the day to day functions of handling non-fraud dispute related calls, which includes in taking new claims, provide cardholders with updates on the status/resolution of their claims, and collecting additional information, in addition to being responsible for researching and performing a reasonable investigation on customer accounts related to billing errors while complying with applicable regulations.CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America.
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